Contact Support

If you have any other issues, questions, or suggestions, please don’t hesitate to get in touch.

Welcome to Lumati Support

We’re here to help you get the most out of Lumati. Whether you need assistance troubleshooting, have a question, or want to give feedback, this page is your go-to guide.

Tips & Troubleshooting

Update the App

Always make sure you have the latest version of Lumati. We provide regular updates with new features, security improvements, and bug fixes.

Check Internet Connection

Please check your internet connection to ensure it is stable, as a weak or intermittent connection may cause the app to crash or load slowly.

Community & Feedback

We value your input! If you’d like to suggest new features or report bugs, please send us an email or simply shake your device to report feedback.

Thank you for using Lumati. We’re here to support you every step of the way!

Frequently Asked Questions

How Do I Get Started With Lumati?

Download Lumati from the App Store or Google Play Store, create an account, and start exploring!

I Forgot My Password, What Should I Do?

Tap “Forgot Password” on the login screen, and follow the instructions to reset your password. If you’re still having trouble, please reach out to us.

How Do I Contact Support?

You can contact us at info@lumati.com

The App Is Crashing or Not Loading Properly, What Should I Do?

First, ensure that you’re using the latest version of the app. You can also try clearing your cache or restarting your device. If the issue persists, please contact us.

How Do I Delete My Account?

To delete your account, follow these steps:

Press the cog icon in the top right corner of the app.
Select "Delete my account."

If you're having trouble deleting your account, please email us at info@lumati.com for assistance.